Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Chattogram Port is introducing an automated system to speed up and digitize export-import processes. Implemented by Magnetic Tech Limited, the platform will centralize data, streamline documentation, and enhance transparency, helping modernize port operations and strengthen Bangladesh’s global trade infrastructure.
UAE authorities have launched the “Fast Track” mobile app, allowing travelers to complete immigration procedures before arrival. By pre-registering passport and biometric data, users bypass manual counters and clear Smart Gates in under 90 seconds. The system enhances efficiency, security, and passenger experience as traffic nears 140 million annually.
Saudi Arabia is emerging as a global AI leader, driven by unified strategy, rapid execution, and deep investment. OpenText executives say the Kingdom is moving faster than any government worldwide, with new infrastructure, education reforms, and workforce programs positioning Vision 2030 as a blueprint for AI-driven growth.
Al Dhahirah Governorate is accelerating digital transformation to modernise government operations, improve service delivery, and strengthen institutional identity. By expanding e-services, building digital infrastructure, and empowering national talent, the governorate aims to enhance efficiency, support data-driven decision-making, and align with Oman’s broader digital governance agenda.
digital-transformation, oman, governmentdigital-transformation, oman, government
e& enterprise has partnered with Sergas to modernise energy operations through cybersecurity, AI-driven customer service, and intelligent communications. The collaboration introduces a next-generation SOC, omnichannel engagement, and automation, enabling Sergas to improve resilience, efficiency, and customer experience while embedding digital intelligence across its operations.
Kuwait’s Ministry of Oil has launched six digital transformation projects under the Masar initiative to modernise operations, strengthen governance, and integrate data across the sector. The programme introduces unified digital systems for performance management, finance, training, legal affairs, and technical oversight, positioning the oil industry for future readiness.
e& enterprise and Sergas have formed a strategic partnership to modernise energy operations through integrated digital platforms. The collaboration introduces a next-generation security operations centre, unified customer communications, and an AI-driven contact centre to enhance cybersecurity, efficiency, service reliability, and customer experience across Sergas’ energy services.
Oman’s statistics authority and Omantel’s Future Cities have signed an MoU to advance digital transformation through AI, data quality, and IoT solutions. The partnership will enhance national data capabilities, support smarter government services, and strengthen Oman’s readiness for big data and smart city development.
Ooredoo Kuwait positioned 2025 as a strategic shift from telecom provider to national digital transformation partner aligned with Kuwait Vision 2035. The company highlighted Platform 51 content partnerships, major public-private collaborations, 5G-Advanced and AI infrastructure initiatives, enterprise solutions, and multiple regional and global awards.
IBM has supported Bank NXT’s digital transformation with cloud-native observability, automation, and optimisation tools deployed on Red Hat OpenShift. The upgrade enhances operational efficiency, resilience, and service delivery across the bank’s digital platforms.