Orange Launches ‘My Customer, My Boss’ Initiative Across 17 Subsidiaries in the Middle East and Africa

Orange has launched the ‘My Customer, My Boss’ initiative across 17 subsidiaries in the Middle East and Africa, involving 10,000 employees who met 15,000 customers in 120 locations. This initiative, aimed at strengthening customer satisfaction, will be annual, with feedback analyzed using AI for continuous service improvement.

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Comarch Recognized for Excellence in Digital Transformation at Telecom Review Leaders’ Summit

Comarch was recognized at the Telecom Review Leaders’ Summit with a Certificate of Appreciation and the Best Digital Transformation Provider – Middle East award, alongside du. The company’s ongoing success in the region was further highlighted by its win at the Asian Telecom Awards 2025, reflecting its impactful digital initiatives.

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stc Group Partners with Kyndryl to Drive Digital Transformation with Multicloud Management Platform

stc Group has partnered with Kyndryl to enhance its digital services with advanced multicloud management capabilities. This collaboration, in line with Saudi Vision 2030, aims to simplify cloud adoption and provide secure, scalable solutions, benefiting both stc and its customers through innovative digital offerings, AI capabilities, and integrated platforms.

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Al Meera Accelerates Digital Transformation and Self-Checkout Expansion to Enhance Customer Experience

Al Meera is enhancing its digital transformation with expanded self-checkout options and smart shopping carts, aiming to improve customer experience. The company is integrating advanced technologies like SAP, modernizing its operations, and supporting local industries. These efforts align with Al Meera’s strategy to drive innovation and sustainability in Qatar’s retail sector.

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PTA Chairman Meets ITU Director to Discuss Pakistan’s Telecom Growth and Digital Transformation

PTA Chairman Major General (R) Hafeez Ur Rehman met with ITU Director Dr. Cosmas Luckyson Zavazava to discuss Pakistan’s telecom sector progress and future digital growth. The meeting focused on global best practices, AI training programs, and strengthening emergency communications and regulatory frameworks to enhance Pakistan’s digital transformation.

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Morocco Signs MoUs with Nokia and Ericsson to Boost Digital Transformation under Digital Morocco 2030 Plan

Morocco has signed MoUs with Nokia and Ericsson to accelerate its Digital Morocco 2030 plan. Both companies will focus on digital talent development, 5G deployment, and expanding fiber optic networks. The partnerships aim to foster innovation, support entrepreneurs, and improve the country’s digital infrastructure in preparation for global events.

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