Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Oman’s TRA urges compliance with internal wiring standards across residential and commercial buildings to ensure high-quality telecom services, support smart home technologies, and advance the nation’s digital transformation.
Jazeera Airways has launched a cutting-edge Customer Experience platform with LitmusWorld following its PSS upgrade, enhancing real-time passenger feedback and service personalization. This digital initiative, alongside an AI chatbot in partnership with TCS, signals Jazeera’s commitment to transforming the travel experience.
stc sponsors Kuwait’s Sayef Expo to support SMEs and promote its 5G Advanced network, while offering youth internship programs in tech and creative fields. The initiative aligns with Kuwait Vision 2035 and stc’s ‘Weyak’ program to boost local entrepreneurship.
Orange Jordan renews its COPC certification for the sixth year, underscoring its dedication to exceptional customer service and continuous innovation. This milestone strengthens its leadership in Jordan’s digital transformation and aligns with global quality standards.
MEA’s telecom sector posted $149 billion in 2024 spending, led by mobile data growth and infrastructure investment. Operators are transforming into tech firms, driving 5G, fiber, and AI adoption amid ongoing economic and geopolitical risks affecting future expansion.
Oman’s telecom sector experiences rapid growth with mobile and IoT subscriptions soaring amid a $441.5 million digital transformation initiative. Vision 2040 targets 80 percent digital government services by 2025, backed by major infrastructure projects and public investments accelerating smart connectivity and innovation.
Nepal’s public service reform, inspired by UN forum insights, calls for digitalisation, AI integration, and capacity building. Despite progress, challenges remain in process efficiency and digital literacy. Sustained commitment, innovation, and citizen empowerment are essential for transformative, citizen-centric governance.
Maroc Telecom and Google Cloud plan a renewable-energy-powered data center hub in Morocco to meet Africa’s growing cloud needs. This partnership promotes sustainability, enhances data sovereignty, and advances regional digital transformation, positioning Morocco as a pivotal cloud services center in North Africa.
Jazeera Airways has launched the first phase of LitmusWorld’s CX platform, enhancing passenger engagement through real-time feedback and a digital NPS system. Coupled with infrastructure modernization and an AI chatbot, this initiative underscores the airline’s commitment to a personalized, seamless travel experience.
This package of decisions highlights Jordan’s commitment to accelerating digital transformation, supporting economic growth especially in the digital sector, and expanding its international partnerships to promote economic cooperation and social development.