Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Abu Dhabi has launched the “Abu Dhabi Government Digital Strategy 2025-2027” with a focus on AI-driven government services. The strategy includes significant investments in AI, cloud computing, and cybersecurity, aiming to establish the emirate as a global leader in digital innovation, contribute to the economy, and create thousands of jobs.
Vodafone Oman has gained 10% market share in just two years by leveraging competitive pricing, innovative services, and a strong 5G network. The company’s asset-light business model, digital engagement, and network expansion have enabled significant growth, with increased customer acquisition driven by churn from competitors like Omantel and Ooredoo.
Bahrain’s Housing Ministry saw increased use of its digital services in 2024, with over 260,000 website visits and thousands of online requests processed. The introduction of 12 new electronic services and a remote customer service platform reflects the country’s commitment to advancing digital transformation and improving citizen service delivery.
Tunisie Telecom has renewed its three-year partnership with Microsoft, focusing on artificial intelligence and cybersecurity advancements. This renewal will help modernize its IT infrastructure, secure data systems, and support its digital transformation and CSR initiatives, promoting digital inclusion and training.
Oman Broadband Company and ST Engineering have partnered to develop smart city solutions in Oman, supporting the country’s digital transformation under Oman Vision 2040. The collaboration will focus on advanced fibre-optic infrastructure, smart mobility, and sustainable urban development, aiming to position Oman as a regional hub for technology and innovation.
The Ministry of Education has launched the first phase of its digital fingerprint system for employee attendance, using facial recognition and GPS technology. This system simplifies attendance tracking, boosts transparency, and enhances efficiency. The second phase will extend the system to all employees, including school administrations.
Morocco has seen a significant rise in e-payments, with one-third of all transactions now digital. The country’s digital transformation includes initiatives like the ‘Digital Morocco 2030’ plan and increased adoption of digital wallets, aiming to reduce cash reliance and make payments more accessible to citizens across the country.
du has partnered with the Global Government Cloud Forum to promote cloud adoption in the public sector. CEO Fahad Al Hassawi will deliver a keynote addressing how telcos can support cloud solutions in government and private sectors. The event aims to drive innovation and digital transformation in government institutions.
On Pan African Post Day, Algérie Poste highlighted its role in financial inclusion, managing over 29 million postal accounts and providing services to 15 million Gold Card holders. The organization continues expanding its digital services, ensuring accessibility for all, including those with special needs, and fostering sustainable development and economic growth.
Zain has been honored with the titles of Best Telecom Company and Best Digital Transformation Company at the 2024 Excellence Awards in Dubai. This marks the sixth consecutive win for Zain, reflecting its leadership in the telecom sector, digital innovation, and its significant contributions to Kuwait’s economic growth.