Wipro has partnered with Etihad Airways for a five-year technology transformation, migrating legacy systems to a customized cloud solution while integrating AI for enhanced automation and operational efficiency. This collaboration will support Etihad’s global expansion, optimize performance, and enhance customer experiences through innovative, AI-powered services.
Etihad Airways has enhanced its digital platforms with new features to improve the travel experience, offering local payment options, self-service booking modifications, and a personalized loyalty program. Upcoming updates aim to streamline check-in and travel updates, further boosting the customer experience.
Etihad Airways and e& UAE have signed an MoU to integrate loyalty programs, enhance marketing, and promote Abu Dhabi as a premier destination. The collaboration aims to boost customer engagement, provide flexible benefits, and support small businesses, aligning with both companies’ long-term goals.
