Nepal Telecom Announces Overnight Upgrade to Customer Call Center Services
Nepal Telecom will upgrade its customer call center numbers—197, 198, and 1498—on Mangsir 10, 2082, causing a brief one-hour outage from 11:30 PM to 12:30 AM. Scheduled at night to minimize impact, the upgrade aims to improve service quality. NTC apologized for any inconvenience and advised customers to call beforehand.
