Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Ericsson has deployed an ATEX Zone 1-certified solution for Ooredoo Qatar, enabling reliable 4G network performance in offshore environments. The solution ensures safety and connectivity for Radio Access Network equipment in harsh conditions, supporting Ooredoo’s enterprise customers. This collaboration highlights the commitment to digital transformation in specialized industries.
Ooredoo Qatar has launched “Ooredoo Flow,” a location analytics platform powered by the TASMU Platform. It processes over 200 million data points daily from 4.3 million devices, providing businesses with insights into demographic trends like age and commuting patterns. The platform ensures privacy and complies with Qatari regulations.
Ooredoo celebrates the 15th anniversary of its Nojoom loyalty programme with a series of events, including a month-long shopping festival and Instagram contest. Members can earn Nojoom Points through purchases with partners and Ooredoo services, with a prize pool of five million points, enhancing customer engagement and rewards.
Ooredoo Qatar has launched upgraded postpaid plans, including new Shahry+ and Qatarna+ options, offering increased data allowances, flexibility, and exclusive benefits. The plans feature enhanced connectivity and services for both local and international use, aiming to enhance digital lifestyles for customers in Qatar.
Ooredoo Qatar has partnered with Microsoft to enhance workforce productivity and customer engagement through advanced AI-driven solutions. The collaboration aims to streamline operations and improve service delivery, positioning Ooredoo as a leader in digital transformation within the telecommunications sector.
Ooredoo Qatar successfully held its annual Customer Day on October 8, marking the third consecutive year of this initiative. Senior staff engaged with customer-facing teams to enhance customer-centricity and gather insights into service challenges. This effort reaffirms Ooredoo’s commitment to delivering exceptional customer experiences and operational excellence.
Ooredoo Qatar has signed a Memorandum of Understanding with Schneider Electric at CONTEQ Expo 2024 to enhance digital transformation in Qatar. This partnership aims to integrate advanced technologies like AI and cloud computing, promoting sustainability and efficiency across key sectors, aligning with Qatar’s Vision 2030.