Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
The Federal Authority for Identity, Citizenship, Customs & Port Security has implemented 15 projects under the Zero Bureaucracy Government Program to deliver proactive, integrated, and AI-enabled services. The initiatives streamline procedures, reduce duplication, and enhance customer experience across identity, residency, investment, travel, and border services.
Algeria has launched a digital platform allowing citizens to declare lost documents remotely, reducing administrative delays and simplifying procedures. Introduced by Interior Minister Al-Saeed Saioud and developed by the General Directorate of National Security, the service supports Algeria’s wider digital transformation agenda and efforts to modernize public services nationwide.
Morocco is fast-tracking public service digitalisation under Morocco Digital 2030, with a strong focus on MREs. Initiatives include a unified portal, e-ID integration, and over 600 digitised services, aiming to boost efficiency, access, and national ties.
Bahrain has launched the MyGov app, providing citizens with easy access to public services such as passport issuance, residency applications, traffic services, and more. The app features secure biometric authentication and integrates various government services, aiming to enhance Bahrain’s digital transformation and improve service accessibility for citizens.
Orange Jordan has partnered with Amman Vision Transport Company to provide advanced communication services for Amman Vision buses. This agreement will enhance smart transport in the capital by offering Wi-Fi, GPS, electronic payment systems, and mobile lines, promoting digital transformation and improving the overall user experience in public transport.
Bahrain’s Parliament has provisionally approved a proposal to expand AI use across government ministries, aiming to improve efficiency, transparency, and service delivery. The proposal emphasizes AI’s role in data analysis, combating corruption, and enhancing decision-making, while considering potential job impacts and security risks.
Saudi Arabia is advancing its Vision 2025 by rolling out electronic services to enhance public sector efficiency. Key initiatives include the REEF program to support local farmers and the Saudi Electricity Regulatory Authority’s improved digital platforms. These efforts aim to modernize services, boost agriculture, and drive economic diversification.
Qatar has partnered with Scale AI to launch over 50 AI applications aimed at transforming public services in the next five years. This collaboration emphasizes predictive analytics and automation, positioning Qatar as a regional leader in AI adoption, with potential impacts on sectors like finance, transportation, and healthcare.