Zain Jordan Wins “Best Digital Transformation Initiative in the Telecommunications Sector” for Agentic AI

Zain Jordan has won the 2025 Global Economics Award for Best Digital Transformation Initiative for its Agentic AI program. The initiative improved efficiency, cut processing time by 80%, boosted satisfaction to 95%, and saved over 1,000 work hours. The award reinforces Zain’s leadership in AI-driven telecom innovation and Jordan’s growing digital ecosystem.

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Zain Jordan: Three Decades of Innovation, Impact, and National Contribution

Zain Jordan has reshaped the Kingdom’s telecom industry since 1995, pioneering 4G, 5G, and fiber networks, while investing over $5 billion in digital infrastructure. Through innovation hubs, data centers, and sustainability programs, it has fueled entrepreneurship, inclusion, and national growth, cementing its role as a cornerstone of Jordan’s digital future.

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