Ericsson Deploys First ATEX Zone 1-Certified Solution for Ooredoo Qatar’s Offshore Operations

Ericsson has deployed an ATEX Zone 1-certified solution for Ooredoo Qatar’s offshore operations, ensuring safe and reliable network connectivity in hazardous environments. The solution, designed for radio access network equipment, supports superior 4G network performance for enterprise customers, while meeting strict safety standards in offshore industries.

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Egypt Advances Call Center Operations with AI-Powered Quality Assurance Tool

Egypt’s Ministry of Communications and Xceed have partnered to develop an AI-powered quality assurance application for call centers. The tool aims to enhance operational efficiency by analyzing customer service calls in real-time, identifying issues, and improving service quality, reinforcing Egypt’s position as a leader in the global outsourcing market.

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