Egypt is a global technology hub for outsourcing and IT service exports, affirmed Minister of Communications and Information Technology Amr Talaat during his visit to the Centre of Excellence (COE) affiliated with Dell Technologies. He encouraged global companies to utilize Egypt’s competitive advantages for growth.
Key Takeaways:
- Egypt is recognized as a leading hub for outsourcing and IT service exports.
- The country boasts a large pool of skilled workers, with 740,000 university graduates annually, 28% specializing in STEM fields.
- Egypt’s digital exports increased by 26%, reaching $6.2 billion by the end of 2023.
Talaat emphasized Egypt’s strategic position as a technology talent hub, supported by a vast pool of highly skilled graduates. Ahmed El Zaher, CEO of the Information Technology Industry Development Agency (ITIDA), highlighted Egypt’s unique advantages, including a young and skilled workforce, robust infrastructure, and supportive government policies that make it an attractive destination for outsourcing services.
ITIDA, which has been operational since 2004, serves as the IT arm of the Egyptian Ministry of Communications and Information Technology. Mohamed Amin, Senior Vice-President for Central Eastern Europe, Middle East, Turkey, and Africa (CEEMETA) at Dell Technologies, stated that AI is playing a transformative role in Egypt’s digital future, with a commitment to its integration for broader societal benefits.
Dell’s Egypt COE, inaugurated in 2009, is one of four global centers, serving various markets across the Middle East, Africa, America, and Asia, and providing services in over 12 languages. El Zaher noted the 15-year success of Dell Technologies’ COE in Egypt, showcasing the country’s ability to support global delivery operations.
The report indicates that Egypt’s digital exports rose significantly from $4.9 billion in 2022 to $6.2 billion by the end of 2023, underscoring its potential as a central hub for technology and innovation.
