Zain Kuwait has partnered with Huawei to implement a Business Support System (BSS) digital transformation project aimed at enhancing operational efficiency and customer experiences. This initiative marks Zain as the first operator in Kuwait to implement such an upgrade, supporting the company’s strategy to become a technology-driven innovator. The new BSS system will support personalized marketing, intelligent recommendations, and improved service flexibility, helping Zain meet customer needs more efficiently. This collaboration will also enhance service agility, customer satisfaction, and business performance, accelerating Zain’s digital transformation and leadership in the telecom sector.
Zain Kuwait Partners with Huawei for BSS Digital Transformation Project
