Abuja, October 2025 — The Nigerian Communications Commission (NCC) has unveiled a new crowdsourcing report and National Coverage Maps as part of its strategy to promote data-driven regulation, transparency, and improved consumer experience in the country’s telecommunications sector.
Developed in partnership with Ookla, a global leader in network intelligence and performance analytics, the initiative reflects the NCC’s growing focus on using advanced analytics to enhance Quality of Service (QoS) and Quality of Experience (QoE) across mobile and broadband networks.
The new platform allows users to visualize network coverage, speed performance, and service availability nationwide—empowering consumers with accurate information while encouraging telecom operators to raise performance standards.
Chip Strange, Chief Strategy Officer at Ookla, described the initiative as “a pivotal moment for Nigeria’s telecom industry.” He noted that when citizens can view and share performance data, it drives accountability and continuous improvement. “The NCC’s commitment to data-driven regulation signifies a major leap forward for Nigeria, and we’re proud to support this effort through benchmarking and capacity-building initiatives,” he said.
Aminu Maida, Executive Vice Chairman and CEO of the NCC, emphasized that modern regulation must evolve beyond enforcement to include empowerment and education. “This platform allows consumers to compare network coverage and make informed choices, while operators can use the data to improve latency and quality,” Maida stated. “Our goal is to make telecommunications more transparent and inclusive, helping every Nigerian understand how connectivity shapes daily life.”
Ali Benchekh, Technical Account Manager at Ookla, highlighted the role of analytics in improving transparency and network trust. He noted that while Nigeria’s data service capacity remains strong, network strain persists in major cities such as Lagos and Abuja, urging a balanced focus on accelerating 5G rollout and optimizing existing 4G (LTE) infrastructure. Expanding 4G coverage in semi-urban and rural regions, he added, is vital to closing the digital divide.
Edoyemi Ogoh, Deputy Director of Technical Standards at NCC, encouraged Nigerians to report network outages lasting more than 30 minutes to strengthen the Commission’s performance database. “Outage reports are essential to understanding service interruptions and improving call reliability,” he said.
The NCC’s latest initiative underscores its mission to build a transparent, innovation-driven telecom environment, where data, consumer feedback, and digital intelligence guide national network development and regulatory strategy.
