Jordan has achieved a significant milestone in its national digital transformation efforts, with 80% of government services now digitized and accessible through the Sanad app, according to the Ministry of Digital Economy and Entrepreneurship (MoDEE). The platform, integrated with IrisGuard biometric technology, has enabled over 1.8 million citizens to activate their digital IDs, granting secure access to more than 500 online public services.
The Sanad platform plays a central role in Jordan’s e-government strategy, providing citizens with seamless access to a growing portfolio of digital services, including e-passport applications, tax filing, and social welfare programs. Despite falling short of its 2025 target of 3.5 million activated digital IDs, the country has made substantial progress, with around 9 million people registered under the national biometric iris system, according to IrisGuard Deputy Director Simon Reed.
The Sanad digital ID has also gained traction in the financial sector. Arab Bank became the first institution in Jordan to accept the digital ID in place of physical identification, while Cairo Amman Bank (CAB), in partnership with IrisGuard, launched a nationwide iris-based salary verification system. The initiative enables banking transactions to be completed securely without physical IDs, a development supported by Jordanian IT firm OFFTEC.
MoDEE’s annual report further highlighted the launch of a national e-invoicing system, the establishment of the Jordan Digital Health Center, and the Open Government Data Platform, which now hosts approximately 3,800 datasets. These developments collectively advance Jordan’s vision for transparent governance and data-driven policymaking.
As the Kingdom prepares to implement its National Digital Transformation Strategy 2026–2028, public consultations have emphasized expanding the use of digital identity, e-signatures, and secure data sharing as foundational pillars for the next phase of digital evolution.
