Ooredoo has partnered with digital identity and fraud prevention company Callsign to offer advanced authentication and fraud protection services to enterprises across Qatar, targeting sectors including banking, aviation, healthcare and government.
The partnership will make Callsign’s Digital DNA technology available through Ooredoo’s enterprise relationships, combining authentication and fraud prevention in a single platform.
The companies said the collaboration is designed to help organisations strengthen protection against increasingly sophisticated digital threats while maintaining a smoother user experience for customers.
Digital identity becomes part of Ooredoo’s enterprise portfolio
Through the agreement, Ooredoo will extend Callsign’s technology to organisations already using its enterprise services.
The initial target sectors include banks, airlines, healthcare providers and government agencies, where secure identity verification is increasingly important as more customer interactions and transactions move online.
Callsign’s Digital DNA technology is designed to assess digital identity and authentication signals to help determine whether a user interaction is legitimate or potentially fraudulent.
By integrating these capabilities into its enterprise portfolio, Ooredoo is moving further beyond connectivity into cybersecurity and digital trust services.
Authentication and fraud prevention brought together
One of the main elements of the partnership is the combination of authentication and fraud detection within a single solution.
Traditionally, enterprises have often treated identity verification and fraud prevention as separate functions. Bringing them together can allow organisations to make authentication decisions using a broader set of risk signals.
That can help reduce unnecessary friction for legitimate users while applying stronger controls when suspicious behaviour is detected.
For sectors such as financial services and government, the ability to authenticate users without creating excessive barriers can be particularly important as digital service volumes increase.
Partnership targets higher-risk digital sectors
The agreement is particularly relevant to industries where account takeover, identity fraud and unauthorised access can create significant financial or operational consequences.
Banks and financial institutions face growing pressure to secure digital transactions without adding cumbersome verification steps. Airlines and healthcare providers increasingly manage sensitive customer information through online channels, while government agencies are expanding access to digital public services.
These environments create demand for identity systems capable of adapting authentication requirements according to risk rather than relying entirely on static credentials.
Ooredoo expands role in Qatar’s digital security ecosystem
Sheikh Abdulaziz bin Fahad Al Thani, senior director of Business Accounts at Ooredoo, said the partnership was intended to strengthen the trust and security layer underpinning Qatar’s expanding digital economy.
He said the combination of Callsign’s authentication and fraud prevention capabilities with Ooredoo’s digital infrastructure would help enterprises accelerate their digital transformation securely.
Senan Moloney, chief technology officer at Callsign, said the partnership would support organisations as they respond to increasingly sophisticated fraud risks and contribute to Qatar’s broader digital development objectives.
Why this matters
The agreement reflects a wider shift among telecom operators toward enterprise services that extend beyond connectivity.
As businesses rely more heavily on cloud platforms, mobile applications and digital transactions, identity and fraud prevention are becoming core components of digital infrastructure.
For Ooredoo, adding Callsign’s technology strengthens its ability to provide enterprises with security capabilities alongside networks and other digital services. For organisations in Qatar, the partnership creates another route to deploy stronger authentication without building the underlying fraud detection infrastructure independently.
Editor’s note
The strategically important element is Ooredoo’s position as the distribution layer.
Telecom operators already sit close to enterprise connectivity, customer identity and network infrastructure. Adding digital identity and fraud prevention services allows them to move further into the trust layer of the digital economy.
For Qatar, that convergence could become increasingly important as more banking, healthcare and government interactions shift online. The next phase of digital transformation will depend not only on whether services are connected, but on whether users and transactions can be trusted securely and with minimal friction.
