Ooredoo Kuwait Charts Path for 2025 with Strong Focus on AI and Digital Transformation

Kuwait, December 12, 2024 – Ooredoo Kuwait held its first board meeting under the leadership of Dr. Hamad Al-Naimi, newly appointed Vice Chairman, to review the company’s 2024 achievements and set the strategic direction for 2025.

The meeting highlighted the company’s notable successes, particularly in enhancing Kuwait’s global rankings for internet speed and connectivity, marking a significant milestone in Ooredoo’s growth within the telecommunications sector. Dr. Al-Naimi emphasized that these accomplishments were the result of collective effort and teamwork, stating, “The milestones we’ve achieved are the result of focused efforts and unity. We are committed to fulfilling our Vision 2025 and enhancing our infrastructure to support digital transformation for the benefit of all.”

A Strong Foundation for 2025

The meeting also delved into Ooredoo Kuwait’s strategy for 2025, which will focus heavily on advancing technological infrastructure and digital transformation, particularly in artificial intelligence (AI). This strategy is designed to position Ooredoo as a leader in delivering innovative, future-ready solutions, ensuring the company remains agile in responding to evolving customer needs and market demands.

2024: A Year of Milestones and Strategic Expansion

Throughout 2024, Ooredoo has made significant strides in the digital transformation landscape, introducing innovative services and solutions that have enhanced customer experiences. The company has expanded partnerships with key government agencies and leading private sector entities to introduce new communication solutions, contributing to the growth of Kuwait’s digital ecosystem.

Ooredoo’s commitment to sustainability and innovation aligns with Kuwait’s Vision 2035, cementing the company’s role as a leading player in the region’s telecommunications and digital transformation efforts.

Digital Transformation and Corporate Sustainability

Internally, Ooredoo’s HR department has prioritized the development of human capital, fostering an environment that supports employee engagement, innovation, and leadership. The company has also focused on empowering young professionals and fostering a positive work culture, with a continued emphasis on developing local talent.

2025 Strategy: Focusing on AI and Digital Innovation

Ooredoo Kuwait’s strategy for the upcoming year includes leveraging AI to streamline operations and enhance customer service. This will involve automating processes to boost operational efficiency and offering personalized customer experiences through data-driven insights. The company is also planning to launch new digital products, developed in collaboration with leading tech companies, to stay in line with global technological trends.

Leading with Vision and Innovation

In his closing remarks, Dr. Al-Naimi expressed pride in the company’s progress and outlined ambitious goals for the future. “The next phase requires proactive planning to address challenges and seize opportunities, especially in the areas of digital innovation and AI,” he stated. “We are poised to build on our successes from 2024 and continue delivering on our 2025 vision.”

Ooredoo Kuwait’s CEO, Abdulaziz Al-Babtain, echoed Dr. Al-Naimi’s sentiments, reaffirming the company’s commitment to growth and innovation. He stressed that Ooredoo’s Vision 2025 focuses on leadership, sustainability, and continuous improvement, reinforcing the company’s position as a key player in the regional telecommunications market.

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