The four telecommunication companies operating in Egypt have signed new agreements aimed at enhancing the quality of services nationwide, according to a statement from the Egyptian Ministry of Communication and Information Technology.
The agreements introduce updated quality penalty mechanisms approved by the National Telecom Regulatory Authority (NTRA), holding operators accountable for meeting specific service standards while incentivizing investment in infrastructure improvements. Under this new framework, operators who fail to meet the quality standards outlined in their licenses will face financial penalties that are twice as high as previous fines.
However, instead of paying these fines directly, the companies will now be required to invest the penalty amounts into enhancing network coverage and service quality in designated areas, as directed by the NTRA. This initiative is designed to improve mobile service quality across the country, particularly in remote areas, and aligns with the NTRA’s efforts to expand telecommunications access through the Universal Service Fund.
In addition, the new penalty mechanisms are expected to help improve Egypt’s performance in international telecom service rankings.
