Doha, November 4, 2025: The Communications Regulatory Authority (CRA), in collaboration with Ehsan Center, held an awareness workshop to empower consumers to protect their personal data and promote safe use of mobile phones, as part of the National Initiative to Celebrate 160 Years of the International Telecommunication Union (ITU).
The workshop comes as a part of CRA’s ongoing series of initiatives launched to raise awareness about the safe and responsible use of digital technologies to reinforce confidence in the Information and Communications Technology (ICT) sector in the State of Qatar, in alignment with the Qatar National Vision 2030 that aspires to create an informed and secure digital community.
CRA experts conducted interactive sessions that demonstrated how users can manage privacy settings on their mobile phones, identify potentially unsafe applications, and control data access permissions effectively. The workshop also featured practical discussions on enhancing privacy on messaging and social media platforms such as WhatsApp, with participants learning how to adopt safe digital habits that reduce exposure to online risks.
On this occasion, Amel Salem Al-Hanawi, Director of the Consumer Affairs Department at CRA, stated: “Enhancing awareness is the cornerstone of digital protection. Through this workshop, we aimed to empower elderly people to take control of their digital privacy and make informed decisions about their data. We remain committed to engaging directly with the community and translating our consumer protection mandate into tangible action that builds trust and strengthens digital resilience.”
Ms. Shaikha Ahmed Al-Horaib, Acting Director of Social Awareness and Community Outreach Departmentat at Ehsan Center, stated: “The collaboration between the Center for Empowerment
and Elderly Care – Ehsan – and the Communications Regulatory Authority comes as part of our ongoing efforts to promote safe digital literacy among the elderly and to empower them to use modern technologies with confidence and security. This partnership reflects the Center’s commitment to supporting the elderly in keeping pace with digital transformation, enhancing their ability to protect their personal data and private information, and enabling them to interact with technology in a conscious way that contributes to their digital safety and quality of life.”
CRA emphasized that this workshop reflected its ongoing collaboration with community-based organizations to expand the reach of national initiatives celebrating 160 years of the ITU and ensure inclusivity across all segments of society for protecting consumers and promoting national digital security. Both parties reaffirmed their shared commitment to continuing such initiatives, which help promote responsible technology use and contribute to a safe, sustainable digital society in Qatar.
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About CRA:
CRA regulates the telecommunications, information technology, and postal sectors, as well as access to digital media in the State of Qatar. CRA works to ensure that government institutions, companies, and individuals in the country have access to a wide range of innovative, advanced, and reliable services. It applies all its regulatory powers to promote competition in the sectors it regulates while also working to protect consumer rights.
About Ehsan Center:
Founded in 2002, the Center for Empowerment and Care of the Elderly “Ehsan” was established out of respect for the authentic role of grandparents and the values they embody in our country. The Center is dedicated to enhancing and honoring the role of the elderly and recognizing their contributions to national social, economic, and cultural development. It seeks to empower the elderly through active participation in all fields, raise community awareness of their rights and issues, promote intergenerational communication, and emphasize the family’s role in caregiving. Since 2013, the Center has operated under the Qatar Foundation for Social Work.
