Saudi Arabia’s Absher platform, operational since 2010 and managed by the Ministry of Interior, has become central to the country’s digital transformation efforts. The platform, initially launched to streamline civil registration and passport services, now offers comprehensive digital government services, including national ID issuance and passport renewal. As a key component of Saudi Arabia’s Vision 2030, Absher facilitates the modernization of public services and expands access across the Kingdom.
Expanding Horizons of Absher
Absher has grown beyond its original scope to encompass a broad range of services, impacting government and private sectors alike. Its use of advanced automation and technologies enhances user experience by offering reliability, security, and efficiency. A 2020 study in the European Journal of Economic and Financial Research highlighted the widespread acceptance of Absher in Saudi Arabia, noting a positive correlation between its ease of use and user satisfaction.
Driving Digital Innovation and Financial Inclusion
The platform’s significant role in the digital economy is underscored by its integration with financial services, providing digital identity verification crucial for financial transactions. This integration is pivotal for enhancing financial inclusion in the Kingdom, a major goal under the Financial Sector Development Program. Remarkably, 94% of adults in Saudi Arabia now have digital wallets or bank accounts.
Milestones and Impact
In July 2024 alone, Absher processed over 7.7 million digital transactions, indicating its critical role in daily operations and its reliability. The platform supports various services, from identity verification to driver’s license processing, solidifying its position as a leader in digital governance in the Middle East.
Absher’s Global and Economic Implications
Absher’s capabilities in facilitating secure financial transactions are evident in its integration with transnational remittance systems like the Raast-Buna payment linkage. This allows for seamless and secure cross-border transactions, reinforcing Saudi Arabia’s participation in global financial markets.
The Road Ahead
Despite its success, challenges such as infrastructure needs, security concerns, and public acceptance loom. Nevertheless, Absher is poised to play a vital role in Saudi Arabia’s pursuit of a fully digitalized economy in line with Vision 2030, contributing to the nation’s economic diversification and enhanced quality of life for its citizens.
