Saudi retailers dominate e-commerce as local merchants account for 95.3% of online purchases

Local retailers accounted for 95.3% of all online purchases in Saudi Arabia during the second quarter of 2026, highlighting the continued strength of the Kingdom’s domestic e-commerce ecosystem as consumers increasingly embrace digital shopping, according to official data.

The figures underscore the growing competitiveness of Saudi retailers, which continue to capture the overwhelming majority of online transactions despite the presence of international e-commerce platforms. The trend reflects sustained investment in digital commerce, logistics, digital payments and customer experience, supported by Saudi Arabia’s broader digital economy strategy under Vision 2030.

The strong performance also demonstrates increasing consumer confidence in local online businesses as the Kingdom’s digital retail market continues to mature.

Domestic e-commerce continues to strengthen

Saudi retailers have significantly expanded their digital capabilities in recent years through investments in online platforms, mobile applications and omnichannel retail strategies.

Improved delivery networks, secure digital payment options and personalized customer experiences have enabled local merchants to compete effectively with international marketplaces. Businesses are also leveraging artificial intelligence, data analytics and digital marketing to enhance customer engagement and optimize operations.

The result is a more competitive and resilient domestic e-commerce ecosystem.

Digital payments are driving online retail growth

The continued adoption of digital payment methods has played a key role in accelerating online shopping across Saudi Arabia.

Consumers are increasingly using digital wallets, bank cards and other electronic payment solutions that offer convenience, security and faster transaction processing. The growth of cashless commerce is supporting both retailers and consumers while strengthening the Kingdom’s broader digital financial infrastructure.

Payment innovation continues to be a major catalyst for e-commerce expansion.

Vision 2030 is accelerating digital commerce

Saudi Arabia’s Vision 2030 programme has prioritized digital transformation as a cornerstone of economic diversification.

Government initiatives supporting fintech, logistics, digital infrastructure and entrepreneurship have created a favourable environment for online retail growth. Investments in broadband connectivity, cloud services and digital government have further strengthened the ecosystem required for businesses to operate and scale online.

These efforts continue to position Saudi Arabia as one of the Middle East’s leading digital commerce markets.

Retail is becoming increasingly technology-driven

Retailers are adopting advanced technologies to improve operational efficiency and respond to evolving consumer expectations.

Artificial intelligence, predictive analytics, automated fulfilment and personalized shopping experiences are helping businesses optimize inventory, streamline supply chains and enhance customer satisfaction. As digital commerce evolves, technology will remain central to maintaining competitiveness and sustaining long-term growth.

The dominance of local retailers demonstrates the sector’s successful digital transformation.

Why this matters

The fact that local retailers account for more than 95% of Saudi Arabia’s online purchases highlights the strength and maturity of the Kingdom’s domestic digital commerce ecosystem. Continued investment in technology, logistics and digital payments is enabling Saudi businesses to compete successfully while supporting national economic diversification goals.

Editor’s note

Saudi Arabia has rapidly emerged as one of the region’s most dynamic e-commerce markets, driven by high digital adoption, supportive government policies and sustained investment in digital infrastructure. The strong performance of local retailers demonstrates that domestic businesses are successfully adapting to changing consumer behaviour through technology-led innovation. As AI, fintech and omnichannel retail continue to evolve, Saudi Arabia’s digital commerce sector is well positioned for sustained long-term growth.