Saudi Arabia’s Lucidya Secures $30 Million Series B to Accelerate AI-Powered Customer Experience Automation

Lucidya has raised $30 million in a Series B led by Impact46 to scale its AI-driven CX platform across 11 MENA countries. The funding supports expansion into AI Agent automation for customer-facing functions, leveraging a high-accuracy Arabic AI engine to transform regional CX while addressing labor and compliance challenges.

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Morocco Telecom Group Raises Over €272 Million in Landmark Private Bond Issuance to Fuel African Expansion

Morocco Telecom Group has raised over €272 million through its first private bond issuance, attracting strong investor interest and signaling financial strength. The funds will support network upgrades, digital initiatives, and expansion across Africa, boosting the company’s capacity for growth and innovation in a competitive telecom market.

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Free WiFi Hotspots by ISPs Cost Nepal’s Telcos Rs 14 Billion Annually Amid Revenue Concerns

Free WiFi hotspot services by Nepal’s ISPs are reported to cost telcos Rs 14 billion annually by reducing mobile data usage, fueling revenue concerns amid regulatory disputes and licensing fee imbalances. The Nepal Telecommunications Authority is considering shutting down these services, potentially affecting consumer internet access practices.

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