4 March 2026
Headlines

Algeria Launches Shared Call Center Hub to Drive $1.2 Billion Telecom Expansion

Shahzaib02 mins

Algeria has launched the pilot phase of a shared national call center to support telecom operators and digitize citizen services, aiming to grow the sector to US$1.2 billion by 2029. The hub will centralize customer support, enhance coordination, and create up to 10,000 jobs by 2027. Part of the “Digital Algeria 2030” strategy, the initiative aligns with Africa’s fast-growing BPO market and strengthens Algeria’s ambition to compete regionally and globally.

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Shams Telecom and GlobalTek sign cooperation agreement to expand tech and energy services in Iraq

Shahzaib01 mins

Shams Telecom and GlobalTek have signed a cooperation deal to jointly develop integrated ICT and clean-energy solutions in Iraq. The agreement focuses on modern infrastructure, improved operational efficiency and expanding services for both public and private sectors. The partnership supports national efforts to modernise key infrastructure and strengthen sustainable energy and telecom capabilities.

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Abu Dhabi Chamber of Commerce Partners with Tawasal Information Technology to Enhance Digital Communication

Editor04 mins

The Abu Dhabi Chamber of Commerce has partnered with Tawasal Information Technology to create a dedicated digital channel on the Tawasal SuperApp. This initiative aims to enhance communication between the business community in Abu Dhabi and global markets, offering advanced digital features to support business activities and promote economic development.

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