Orange Jordan launched an initiative to strengthen direct communication with customers, engaging over 1,100 employees across the Kingdom. The initiative focused on gathering customer feedback to enhance the company’s services. This effort aligns with Orange’s commitment to customer-centricity, improving experiences and fostering stronger connections with its community.
Orange Jordan launched a nationwide initiative to enhance customer engagement, with over 1,100 employees participating in a field tour to gather direct feedback. The initiative emphasizes the company’s commitment to customer satisfaction and aligns with Orange Middle East and Africa’s broader strategy to improve communication and service quality.
AI-powered marketing is now essential for GCC telecom operators to remain competitive. By utilizing advanced data and AI-driven personalization, they can drive customer engagement, reduce churn, and boost revenues. Immediate action is needed to harness these capabilities and stay ahead in the rapidly evolving telecom market.
AiVANTA, a leader in AI-powered personalized video solutions, has expanded into Dubai, enhancing customer engagement across various industries like banking, insurance, healthcare, and telecom. The platform’s ability to create hyper-personalized, multilingual content aligns with the UAE’s digital transformation goals, supporting businesses in optimizing communication and driving conversions.
WebEngage has partnered with Abdul Latif Jameel Electronics to enhance customer engagement in Saudi Arabia’s electronics sector. By integrating WebEngage’s AI-powered platform, ALJ Electronics aims to offer personalized customer experiences across all touchpoints, improve retention, and optimize omnichannel strategies to cater to the growing expectations of digitally savvy consumers.
