NADEC has successfully implemented SAP Signavio, aligning with Saudi Arabia’s Vision 2030 to enhance service efficiency and expand into new markets. The initiative has transformed 51 business processes, resulting in significant improvements in operational efficiency and customer service, supporting NADEC’s strategic expansion and food security goals.
The ‘Digital Sharjah’ platform, launched by the Sharjah Digital Department in 2021, has processed over 952,000 transactions and attracted 95,000 users. The platform offers more than 60 services, demonstrating significant growth in user engagement and downloads. It continues to advance digital transformation in Sharjah, providing seamless, secure access to various services.
SLT-Mobitel showcased resilience and growth in the first half of 2024, achieving a revenue increase and significant operational efficiency gains. Strategic cost management and lower finance costs helped narrow net losses, while investments in network infrastructure are set to enhance customer experience and drive future growth.
The Tawakkalna app, developed by SDAIA, topped Saudi Arabia’s Digital Experience Maturity Index for 2024 with a 91.29% rating. Recognized for integrating government services and enhancing user satisfaction, it supports over 32 million users globally, affirming Saudi Arabia’s leadership in digital transformation and artificial intelligence utilization.
Zain KSA has been upgraded to an AA rating in the MSCI ESG Index, establishing it as a leader among global telecom companies. This advancement highlights Zain KSA’s effective integration of sustainability into its operations, aligning with Saudi Vision 2030 and reflecting its commitment to environmental, social, and governance excellence.
TallyMarks Consulting (TMC) introduces SAP Business Technology Platform (SAP BTP) in Pakistan, offering advanced digital solutions for enhanced business operations. This initiative aims to revolutionize workflows, facilitate data-driven decisions, and propel economic growth by improving productivity, creating jobs, and enhancing global competitiveness for Pakistani businesses.
Ursula von der Leyen, re-elected European Commission president, plans to focus her next term on the Mediterranean, emphasizing digital transformation. The new portfolio will strengthen various sectors through initiatives like the MEDUSA project, enhancing connectivity and fostering economic stability, job creation, and regional cooperation in digital development.
The ‘Digital Sharjah’ platform, launched in 2021 by the Sharjah Digital Department, has processed over 952,000 transactions and attracted more than 95,000 users. It offers over 60 digital services and has seen significant growth in user engagement and downloads, demonstrating its impact on digital transformation in Sharjah.
Ooredoo, in partnership with Tech Mahindra, has advanced its digital transformation, enhancing customer experiences in Oman. This initiative involves revamping Ooredoo’s CRM and integrating advanced billing systems, streamlining operations and preparing for future telecom innovations, demonstrating Ooredoo’s commitment to providing cutting-edge digital solutions.
Oman reaffirmed its digital leadership ambitions at the “Enhancing and Regulating Connectivity” workshop in Muscat, hosted by Crowe. The event, attended by key telecom and technology stakeholders, focused on advancing digital technology, regulatory challenges, and the financial implications of new telecommunications infrastructure like 5G and cloud systems.
