Infosys has introduced its new AI-First GCC Model, designed to help enterprises build and transform Global Capability Centers into AI-driven innovation hubs that accelerate growth, agility, and competitive advantage. Leveraging deep experience across more than 100 GCC engagements, Infosys aims to solve major challenges organizations face as they scale digital capabilities.
The model integrates Infosys Agentic Foundry for production-grade AI agents, EdgeVerve AI Next as a unified platform layer for scalable enterprise AI, and Infosys Topaz™ to infuse AI-first services across the entire GCC lifecycle. The offering spans end-to-end setup support — from site selection and entity formation to recruitment, operating models, and strategic transformation.
Infosys is enabling organizations like Lufthansa Systems and Danske Bank to advance digital transformation goals using generative AI, sustainability-focused innovation, and automation across mission-critical functions including software development, compliance, customer service, and operations.
With a strong focus on future-ready talent, Infosys is harnessing platforms like Springboard and its global learning ecosystem to ensure a steady pool of AI-skilled professionals. Enterprises can choose from flexible GCC operating models including Build-Operate-Transfer, joint ventures, and partner-hosted centers depending on strategic and operational priorities.
Infosys says the new model strengthens its position as a global enabler of AI-led innovation, helping companies turn capability centers into powerful engines for smarter operations, faster time-to-market, and long-term business impact.
