Qatar Launches 2024 Digital Inclusion Index to Foster Equal Access to Digital Services

Qatar’s Ministry of Communications and Information Technology (MCIT) launched the 2024 Digital Inclusion Index, marking a significant step toward ensuring equal access to digital services for all citizens and residents. The initiative supports Qatar’s Digital Agenda 2030 and its broader goal to build an inclusive digital society aligned with the Qatar National Vision 2030.

Key Highlights of the Digital Inclusion Index

Comprehensive Digital Inclusion
The index, launched on Tuesday, is designed to promote global collaboration in digital transformation, exchange of expertise, and strategic partnerships. It measures progress in seven key areas: digital access, affordability, policies, attitudes, adoption, impact, and digital content. These pillars identify opportunities and challenges in promoting digital inclusion across various societal segments.

Notable Achievements
Qatar’s ranking of second regionally and 16th globally in digital inclusion is attributed to substantial investments in digital infrastructure, including extensive 5G and 4G network coverage. The country has also implemented impactful digital capacity-building programs, like the “Better Connections” program and “SafeSpace” platform, which have enhanced digital skills for over 1.5 million migrant workers.

Digital Education and Trust
With 77% of the population aged 15 and older completing secondary education, Qatar’s investment in ICT and education has helped build a digitally proficient society. The report also highlighted the role of regulatory frameworks in promoting technologies like artificial intelligence (AI) and the Internet of Things (IoT), which are critical in fostering digital trust.

Looking Ahead
Qatar’s goals for the future include a 10% increase in digital access, a 30% improvement in digital competencies, and a 20% rise in digital trust. These goals are supported by targeted initiatives aimed at enhancing digital skills among senior citizens and those with lower digital proficiency.

Commentary from MCIT Officials
Reem Al Mansoori, Assistant Undersecretary for Digital Industry Development at MCIT, stressed that the Digital Inclusion Index is essential to achieving the nation’s vision of a sustainable, knowledge-based economy. Duha Al Buhendi, Director of the Digital Society and Digital Competencies Department, added that the index will guide future policies to expand digital equity and access.

The launch of this report underscores Qatar’s dedication to creating a digital society where every individual can fully participate in and benefit from technological advancements.

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