Dubai, United Arab Emirates, April 17, 2025 – AVEVA, a global leader in industrial software, driving digital transformation and sustainability, has announced a partnership with ServiceNow, the AI platform for business transformation, that will further accelerate industrial transformation.
By leveraging AVEVA’s four decades of industrial software expertise and its groundbreaking industrial intelligence platform, CONNECT, and ServiceNow’s acclaimed AI-driven Operational Technology Management product line, this partnership will unite teams, digital estates, locations, applications, and data to foster seamless collaboration and boost productivity.
The new collaboration will bring together both companies’ capabilities within the CONNECT platform, enabling customers to unify information on industrial processes, utilise AI and automation for more efficient workflows, and apply integrated analytics for greater productivity. As a result, companies can empower their workforce and streamline operations, reduce unplanned downtime and optimise production.
“In today’s rapidly evolving industrial landscape, organisations must focus on AI, automation, innovation, and efficiency to remain competitive while tackling key challenges,” states Bry Dillon, SVP Partners and Commercial Strategy, AVEVA. “Maintaining asset reliability, modernising outdated processes, implementing automated workflows, preserving critical industry knowledge, and equipping the next generation of workers is all essential. This must be managed alongside the transition to sustainable practices while still meeting profitability targets. Companies must adapt quickly to these transformative shifts to enhance productivity, minimise waste, and reduce costs. AVEVA and ServiceNow’s partnership empowers organisations to streamline workflows, automate operations, and improve asset performance and operational efficiency to drive sustainable growth across the industrial enterprise.
“Our collaboration with AVEVA represents a critical advancement in industrial cybersecurity and OT-IT convergence,” adds Neelima Rustagi, VP and GM for Technology Workflow Solutions, ServiceNow. “We deliver end-to-end visibility across assets, processes, and threats by integrating AVEVA’s robust industrial data platform with ServiceNow’s secure and intelligent Operational Technology Management workflows. This joint solution enables real-time anomaly detection, root cause analysis with robust compliance management. It empowers organisations to transition from reactive to proactive operations—enhancing resilience, accelerating decision-making, and aligning with modern industrial transformation goals and AI-driven automation.”
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About AVEVA
AVEVA is a global leader in industrial software, sparking ingenuity to drive responsible use of the world’s resources. Over 90% of leading industrial enterprises rely on AVEVA to help them deliver life’s essentials: safe, reliable energy, food, medicines, infrastructure and more. By connecting people with trusted information and AI-enriched insights, AVEVA helps them engineer capital projects more efficiently, operate better and create sustainable value, from the plant to the cloud and beyond. Through our industrial intelligence platform, CONNECT, and our trusted and secure information management applications enriched with
industrial AI, AVEVA empowers businesses to drive deeper collaboration between teams and to accelerate insight across their ecosystem of suppliers, partners and customers.
Named as one of the world’s most innovative companies, AVEVA’s open solutions draw on the expertise of more than 7,000 employees, 5,000 partners and 5,700 certified developers. The company, which has operations around the globe, is headquartered in Cambridge, UK. Learn more at www.aveva.com.
