Pakistan assembled 12.5 million mobile handsets domestically from January to May 2025, comprising 6.53 million 2G devices and 5.52 million smartphones. This reflects strong local manufacturing growth compared to only 0.76 million mobile phones imported commercially during the same period, according to Pakistan Telecommunication Authority (PTA) data. In 2024, local plants assembled 31.38 million handsets versus 1.71 million imports.
Smartphones represent 67% of mobile devices on Pakistan’s networks, with 33% being 2G models. Meanwhile, mobile phone imports declined by 16.31% year-on-year to $1.356 billion during July-May of fiscal year 2024-25, marking a decrease in both dollar value and Pakistani rupees terms.
PTA received 10,000 telecom consumer complaints in May 2025 across cellular operators, PTCL, ISPs, and others, resolving 97.92% of cases. Jazz led complaints with 3,543 reported and a 99.3% resolution rate, followed by Zong and Telenor. Complaints against ISPs and basic telephony were also recorded with high resolution percentages.
The data reflects Pakistan’s growing emphasis on boosting local handset manufacturing alongside addressing consumer concerns in the telecom sector.