Jazz Tops PTA Quality of Service Survey, Reinforces Leadership in Pakistan’s Telecom Sector

Jazz, Pakistan’s leading digital operator, has once again secured the top position in the Pakistan Telecommunication Authority’s (PTA) latest Quality of Service (QoS) survey, reaffirming its commitment to delivering superior connectivity across the country.

The survey ranked Jazz first in key performance areas including coverage, mobile broadband throughput (auto mode), upload and download speeds (both auto mode and third-party apps), latency, browsing, and voice quality. This success reflects Jazz’s consistent investments in network modernization and optimization, enabling it to outperform other cellular operators.

Jazz also led in 4G coverage and mobile broadband experience, solidifying its reputation as the preferred operator for customers demanding speed, reliability, and seamless connectivity. Its strong voice service performance highlights its ability to maintain high-quality calls even in challenging environments.

Aamir Ibrahim, CEO of Jazz, said, “These results validate our ongoing commitment to expanding and enhancing our network to meet evolving customer needs. Our leadership in the PTA QoS survey underscores our relentless focus on delivering the best experience in coverage, speed, and quality. We will continue investing in network and digital services to ensure every Pakistani has access to world-class connectivity.”

This achievement underscores Jazz’s role as a benchmark for service quality in Pakistan’s telecom industry. Its continued investments in 4G expansion and digital innovation support its mission to bridge connectivity gaps and drive Pakistan’s digital transformation.

As Pakistan’s leading integrated digital services company, Jazz serves over 100 million users through diverse platforms including fintech (JazzCash), entertainment (Tamasha), digital self-care (SIMOSA), insurtech (FikrFree), enterprise cloud solutions (Garaj), and gaming (GameNow). This evolution marks Jazz’s strategic shift from pure connectivity to capability, empowering Pakistanis through technology.