Over half of EMEA leaders consider security and data privacy essential to agentic AI projects, alongside customer adoption and satisfaction
Dynatrace, the leading AI-powered observability platform, has released the regional findings of The Pulse of Agentic AI 2026. The inaugural survey of 919 senior global leaders responsible for agentic AI implementation reveals that enterprises are not stalling because they doubt AI, but because they cannot yet govern, validate or safely scale autonomous systems.
Among the 438 EMEA leaders surveyed, 53% identified security and data privacy as critical factors in moving agentic AI projects from pilot to production.
EMEA-focused findings include:
· EMEA and AMER anticipate higher ROI from agentic AI in supply chain and logistics, but lower ROI in cybersecurity and data processing compared to APAC.
· EMEA is least impacted by skilled staff shortages for agentic AI (39%), compared with 51% in AMER and 46% in APAC.
· EMEA respondents prioritize data quality checks and human review as top AI validation measures equally (47%).
· When measuring agentic AI success, EMEA prioritizes end-user and customer adoption and satisfaction (45%) more than organizations in APAC (43%) and the Americas (34%).
· Monitoring training and data quality in agentic AI development is the top use of observability (66%) for EMEA organizations, followed by detecting real-time anomalies during implementation (60%) and optimizing resource usage and efficiency in operations (57%).
“For EMEA organizations, our data shows that security and data privacy are essential criteria for transitioning AI projects from pilot to production,” said Rob Van Lubek, VP EMEA at Dynatrace. “Leaders across EMEA are prioritizing user adoption, customer uptake and satisfaction. At the same time, it is clear that deploying agentic AI projects with a secure-by-design approach is as important for these organizations as achieving customer-focused innovation.”
The full global findings are available in the press release, and the complete report can be downloaded here: The Pulse of Agentic AI 2026: Balancing innovation with control from pilot to production.
Methodology
This report is based on a global survey of 919 senior leaders and decision makers directly involved in or responsible for agentic AI development and implementation in large enterprises with annual revenues of $100 million or more. It was conducted and analyzed by Qualtrics partner Y2 Analytics on behalf of Dynatrace during November and December 2025. The sample included 206 respondents in the US, 85 in Latin America, 380 in Europe, 81 in the Middle East and 196 in Asia Pacific.
Additional Resources
· Autonomous operations hit inflection point: New agentic AI report reveals what is fueling scale and blocking it.
About Dynatrace
Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate and innovate faster to drive their business forward. To learn more, visit www.dynatrace.com, the Dynatrace blog, or follow the company on LinkedIn and X @dynatrace.
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