The Ministry of Digital Economy and Entrepreneurship has officially released a significant update to Jordan’s national “Sanad” application, marking a new phase in the country’s digital transformation. Aligned with the National Council for Future Technology’s goals, the update introduces several key features designed to streamline government transactions for both citizens and residents. As of late February 2026, over 2.38 million users have already activated their digital identities through the platform, a critical milestone for the nation’s Economic Modernisation Vision.
Key enhancements in this latest rollout include:
- Expanded Tax & Fee Payments: Users, including non-Jordanians, can now pay Greater Amman Municipality property taxes (musqafat) directly through the app.
- Expat & Resident Integration: Non-Jordanians now have immediate access to vehicle license information and traffic fine details displayed directly on the app’s homepage.
- Advanced Biometric Verification: A new eKYC (Electronic Know Your Customer) feature allows users to change their registered phone numbers and reset passwords via ID scanning and facial recognition, eliminating the need for in-person government office visits.
- Device Compatibility: The app is now officially available on the Huawei AppGallery and includes optimized support for tablets and iPads.
Improvements were also made to the Civil Status and Passports Department’s family book services to enhance the overall user interface. This update reflects Jordan’s strategy to boost the efficiency of public services by centralizing essential documents and payment systems into a single, secure digital gateway.
