du Partners with Microsoft to Enhance Call Center Operations with AI Solutions

du has partnered with Microsoft to enhance its call center operations using AI technologies. The collaboration will improve customer engagement, optimize operations, and ensure compliance with UAE data privacy regulations. AI-driven solutions like VoiceBots and real-time analytics will boost efficiency, customer satisfaction, and create new revenue opportunities for du.

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e& PPF Telecom Group Acquires Serbia Broadband for €825 Million to Expand Presence in Central Eastern Europe

e& PPF Telecom Group has acquired Serbia Broadband (SBB) for €825 million, enhancing its telecommunications footprint in Central Eastern Europe. This acquisition will integrate SBB with e&’s existing mobile services in Serbia, creating a leading converged operator. The deal also includes the sale of SBB’s satellite operations to Telekom Srbija.

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