Technology News and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Avanza Solutions has become a Global Partner of Salesforce, integrating its Unison FuXion innovation with the CRM giant’s ecosystem. The partnership enables enterprises to accelerate digital transformation through AI, automation, and real-time insights, while expanding Avanza’s market presence across the GCC and MEA.
Middle East retailers are enhancing email security to combat email fraud, with 90% now adopting DMARC records. 40% of top retailers have implemented the strictest ‘reject’ policy, safeguarding consumers from phishing attacks. As e-commerce grows, DMARC and AI are critical in protecting digital transactions and supporting the UAE’s cybersecurity efforts.
NCC enforces President Tinubu’s Executive Order criminalizing telecom infrastructure damage, addressing vandalism, theft, and access issues. The commission promotes public awareness, stakeholder coordination, and media collaboration to protect critical assets and ensure reliable nationwide services.
Algeria’s National Digital Transformation Strategy aims to position the country as Africa’s digital leader by 2030. The plan includes enhancing infrastructure, human capital, digital governance, and economy, alongside boosting digital access and security. Key initiatives focus on data centres, expert training, and securing the digital space.
Maqsam has launched the region’s first AI-powered phone bot capable of handling customer service calls in Arabic and English, including various dialects. The bot provides seamless, 24/7 support, improving customer experience across the MENA region while reducing operational costs and assisting human agents.
Zain Group achieved record nine-month revenue of $5.4 billion (+15%) and net profit of $581 million (+31%), driven by strong data, fintech, and enterprise growth. With 51 million customers and a 16-year revenue high, Zain continues to lead digital transformation across the Middle East and Africa.
HONOR Bangladesh has launched the HONOR X9c, the toughest phone in its range, earning a Guinness World Record for its durability. Featuring a 6600mAh battery, 66W fast charging, and a 108MP AI-powered camera, the X9c sets new standards for smartphone durability, performance, and photography capabilities.
Dialog Axiata PLC reported its earnings for Q3 and the nine months ending September 30, 2024. Q3 sales decreased to LKR 42.83 billion, while net income rose to LKR 4.50 billion. For the nine months, sales were LKR 125.38 billion, with net income dropping to LKR 5.69 billion.
The Seventh International Conference of the National Authority for Quality Assurance and Accreditation of Education opened in Cairo, focusing on “Quality Education in the Age of Artificial Intelligence.” The conference aims to enhance education quality in Egypt through collaboration, innovation, and the integration of AI technologies in educational practices.
Telecom experts suggest that Teletalk, Bangladesh’s state-owned mobile operator, can revitalize its services through significant investment and innovative strategies. Recommendations include a joint venture with BTCL and a focus on data services to improve customer engagement and operational efficiency, addressing current challenges and enhancing competitiveness in the telecom market.