MUSCAT – Oman’s Ministry of Transport, Communications and Information Technology (MTCIT) has announced the successful completion of 25 digital projects and initiatives under the National Programme for Digital Transformation (Tahawul), marking a 100% completion rate. An additional 11 projects are in progress, with 80% of work already completed.
This achievement represents a major milestone in advancing Oman Vision 2040, which aims to digitize government services, enhance transparency, and improve user experience across all sectors.
Among the completed initiatives are several flagship projects, including the Unified Government Services Portal and its mobile app, providing citizens and residents with a single digital gateway to access government services. Other key projects include the National Open Data Portal, Thiqa (National Digital Trust Services), a Central Smart Chat Platform, and the Simplification and Engineering of Government Services Procedures Project designed to streamline public service delivery.
MTCIT has also completed the National Records Centre, linking enterprise databases to improve data quality, and a strategic public-private partnership framework to drive institutional digital transformation. Additional initiatives include developing a national change management strategy, a digital service design framework, and tools to support e-participation and citizen engagement.
According to Abdulaziz bin Abdulrahman Al Kharousi, Director General of Digital Transformation and Sector Empowerment at MTCIT, these efforts have significantly strengthened Oman’s position in global e-government and digital competitiveness rankings. Between January and May 2025, more than 11.4 million digital transactions were recorded across 48 government entities, with 381 shared services simplified and 16 integrated user journeys designed.
The Governorate Ambassadors Digital Transformation Initiative, which promotes digital literacy and community empowerment, has also been completed, alongside regional innovation projects such as smart lighting, AI-powered monitoring of slaughterhouses, drone-assisted construction oversight, and inspection smart glasses.
Kharousi noted that the Tahawul programme continues to drive innovation, sustainability, and efficiency across government operations, consolidating Oman’s role as a regional leader in digital transformation.
