SlashData and Abu Dhabi National Takaful Company (ADNTC) have announced a partnership focused on enhancing digital insurance operations through the Mulem and Wtheeq platforms, reflecting the UAE’s accelerating push toward fintech-enabled insurance transformation and digital public service integration.
The collaboration aims to streamline insurance workflows from data processing to policy issuance while improving operational efficiency, automation, and customer experience across insurance ecosystems.
According to the announcement, the partnership will support digital integration and operational enhancement initiatives linked to Mulem and Wtheeq, platforms associated with insurance and digital issuance processes in the UAE.
The move highlights the growing digitisation of the insurance sector across the Gulf region as insurers increasingly adopt automation, API-driven ecosystems, digital onboarding, and integrated regulatory platforms to modernise operations.
Industry analysts note that insurance providers are under increasing pressure to improve speed, transparency, and operational agility while responding to changing customer expectations around digital-first service delivery.
The UAE has emerged as one of the region’s leading markets for insurtech innovation and digital financial services development, supported by strong government-backed digital transformation initiatives and growing adoption of smart regulatory frameworks.
Digital insurance ecosystems are increasingly incorporating technologies such as AI-driven automation, real-time data processing, cloud-based infrastructure, and integrated digital identity verification to simplify underwriting, claims processing, and policy issuance.
The partnership between SlashData and ADNTC also reflects wider regional momentum around connected financial ecosystems where insurers, fintech providers, regulators, and digital platforms collaborate to create more seamless service environments.
As Gulf markets continue investing in smart government infrastructure and digital public services, integrated insurance issuance platforms are expected to play an increasingly important role in regulatory efficiency and customer experience modernisation.
The collaboration further reinforces the UAE’s position as a regional hub for digital financial innovation and technology-enabled insurance transformation.
As the insurance sector continues evolving toward fully digital operational models, partnerships focused on automation and platform integration are expected to accelerate across the Middle East.
Editor’s Note:
The insurance industry’s digital transformation is accelerating beyond customer-facing apps into deeper operational infrastructure modernisation. From automated issuance workflows to integrated regulatory platforms, insurers are increasingly investing in connected digital ecosystems designed to improve efficiency, transparency, and scalability. The UAE continues positioning itself at the forefront of this insurtech evolution.
SlashData and Abu Dhabi National Takaful have partnered to support digital insurance operations through the Mulem and Wtheeq platforms, advancing automation and digital issuance capabilities in the UAE insurance sector.
