du Partners with Netcracker Technology to Enhance Customer Experience with GenAI Solutions

Du has partnered with Netcracker Technology to leverage the GenAI Telco Solution, enhancing customer experiences in the UAE telecom sector. This collaboration aims to deliver personalized, consistent, and multilingual support, setting a new standard for digital customer service while prioritizing inclusivity and efficient self-care interactions.

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Iraq’s Integrity Committee to Investigate Asiacell and Zain Iraq After CMC Cuts Korek Telecom’s Internet Services

Iraq’s parliamentary Integrity Committee will investigate Asiacell and Zain Iraq after the Communications and Media Commission suspended Korek Telecom’s internet services. The committee plans to review telecom operators’ financial obligations and service quality, emphasizing legal enforcement and accountability for any violations of regulatory decisions.

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