Saturday, 20 June 2026

Technology news and insights in the Middle East, South Asia, and Africa

Technology News and insights in the Middle East, South Asia, and Africa

Technology news and insights in the Middle East, South Asia, and Africa

Technology News and insights in the Middle East, South Asia, and Africa

Headlines

Algeria

Algeria Launches Shared Call Center Hub to Drive $1.2 Billion Telecom Expansion

Shahzaib02 mins

Algeria has launched the pilot phase of a shared national call center to support telecom operators and digitize citizen services, aiming to grow the sector to US$1.2 billion by 2029. The hub will centralize customer support, enhance coordination, and create up to 10,000 jobs by 2027. Part of the “Digital Algeria 2030” strategy, the initiative aligns with Africa’s fast-growing BPO market and strengthens Algeria’s ambition to compete regionally and globally.

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Egypt and Algeria Sign Wide-Ranging Cooperation Agreements Across Key Sectors

Shahzaib02 mins

Egypt and Algeria signed multiple MoUs spanning housing, agriculture, education, culture, finance, youth programs, energy transition and public administration. The agreements deepen bilateral cooperation through joint programs running through 2026–2028, strengthen institutional collaboration, and expand cultural and academic partnerships, marking a significant step forward in strategic ties between both nations.

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Algeria and the International Energy Forum Strengthen Cooperation for Global Market Stability

Shahzaib01 mins

Algeria and the International Energy Forum strengthened their partnership during a meeting between Minister Mohamed Arkab and IEF Secretary-General Jassim Alshirawi in Riyadh. The two sides discussed global market volatility, energy security, and the need for sustained investment in hydrocarbons alongside clean technologies. They highlighted Algeria’s leadership role, including the historic 2016 Algiers Accord, and agreed to deepen cooperation, skills transfer, and technology integration to support global market stability.

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Algeria Expands Digital Customer Support with New Advanced Contact Center

Shahzaib01 mins

Algeria has inaugurated a new joint digital contact center in Bani Thor, built with Algeria Post, Mobilis, and Algeria Telecom. Equipped with modern facilities, the center improves nationwide customer service while creating 400 jobs. It supports Algeria’s broader plan to grow the call center sector to 10,000 jobs by 2027, generate $1.2 billion in revenue by 2029, and build a competitive regional outsourcing industry.

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