Saudi Arabia’s Absher digital government platform processed more than 240 million electronic transactions during the first six months of 2026, highlighting the growing scale of digital public services used by citizens, residents, visitors and businesses across the Kingdom.
A total of 240,268,250 transactions were completed through the Absher Individuals and Absher Business platforms during the period.
Absher Individuals accounted for approximately 225.3 million transactions, while Absher Business recorded around 14.9 million.
Digital document wallet drives transaction volumes
The digital document wallet generated the largest share of activity on Absher Individuals.
The service allows citizens, residents and visitors to view digital versions of official documents through the Absher application, reducing reliance on physical credentials for a growing number of interactions.
The volume illustrates how digital identity and document access have become embedded within everyday government services in Saudi Arabia.
Traffic services process 19.1 million transactions
Saudi security and government agencies also recorded significant activity through Absher.
The General Directorate of Public Security processed approximately 19.8 million transactions during the first half of the year.
Of these, around 19.1 million were handled by the General Directorate of Traffic.
The General Directorate of Passports recorded 13.9 million transactions, while the Ministry of Interior’s Civil Status Agency processed approximately 2.8 million.
Absher Individuals also issued 631,100 reports through the Absher Reports service and processed around 12,100 general fingerprint-related inquiries.
Digital IDs connect Absher with wider government ecosystem
Unified digital identities issued by the Ministry of Interior through Absher provide citizens, residents and visitors with access to services across Absher Individuals, Absher Business and Absher Government.
The identities can also be used to access services offered by other government and private-sector entities through Saudi Arabia’s National Unified Access Portal, Nafath.
This gives Absher a wider role within the Kingdom’s digital government architecture, extending beyond individual Ministry of Interior services into authentication and access across the broader digital ecosystem.
Absher tops 2026 digital experience maturity ranking
The Digital Government Authority also recognised Absher after it ranked first in the 2026 Digital Experience Maturity Index.
The platform achieved a score of 94.38%.
The recognition was presented during LEAP 2026 at the Riyadh Exhibition and Convention Center in Malham.
The source also refers in one passage to Absher announcing its transaction figures during participation at “LEAP 2024,” although the reporting period covers the first half of 2026 and the related award was presented at LEAP 2026.
Why this matters
Absher’s transaction volumes show the scale at which digital government platforms are now operating in Saudi Arabia.
More than 240 million transactions in six months means platforms such as Absher are functioning as core public infrastructure rather than supplementary online channels.
The integration of digital documents, identity, traffic, passport and civil status services also illustrates how Saudi Arabia is moving toward a more connected government model in which authentication and service delivery are increasingly handled through common digital platforms.
Editor’s note
The most significant metric is not simply the transaction total, but the concentration of high-frequency government interactions within a single digital ecosystem.
Absher’s connection with Nafath makes digital identity particularly important because the same authentication layer can support services beyond the Ministry of Interior, including access to other public and private platforms.
The next indicators to watch will be growth in cross-government service integration, the expansion of digital documents, transaction completion rates and whether increasing usage continues alongside improvements in user experience, security and service reliability.
