ServiceNow has announced the addition of Saudi-based Solutions by STC and global systems integrator Customizo to its expanding partner ecosystem in the Middle East and Africa (MEA). This collaboration will accelerate Saudi Arabia’s digital transformation efforts and support the Kingdom’s Vision 2030 objectives.
The announcement was made during LEAP 2025, the region’s largest technology event, where ServiceNow also unveiled new AI-powered solutions aimed at improving productivity and solving complex enterprise challenges. The partnership builds on ServiceNow’s $500 million investment in Saudi Arabia and underscores its commitment to enhancing efficiency across key sectors in the Kingdom.
H.E. Eng. Abdullah Alswaha, Saudi Arabia’s Minister of Communications and Information Technology, emphasized the country’s growing role in global digital transformation and its strategic partnerships with leaders like ServiceNow. The new collaboration with Solutions by STC will deliver AI solutions across Saudi Arabia, while Customizo will leverage its expertise to drive digital innovation and support businesses in their transformation journeys.
ServiceNow’s ongoing efforts to localize its services and expand its partner ecosystem in Saudi Arabia align with the country’s ambitious goals to become a global innovation hub and accelerate its tech ecosystem growth.
