IEC Telecom has unveiled a new tracking and communication solution designed to protect humanitarian workers operating in conflict zones and disaster-hit areas. The launch took place at AIDEX, the global humanitarian aid and disaster relief event, where the company presented its latest innovations aimed at improving safety, coordination, and efficiency in field operations.
Responding to Rising Humanitarian Risks
As global crises intensify, the need for secure communication and real-time tracking has become increasingly urgent. According to the Aid Worker Security Report 2025, nearly 230 humanitarian workers were killed in the first half of 2025 — already exceeding annual totals recorded between 1997 and 2022.
IEC Telecom’s new portfolio directly addresses these challenges, enabling organizations to track teams, define safe zones, receive SOS alerts instantly, and manage missions remotely. The solutions aim to reduce response times, streamline coordination, and improve the overall safety of aid personnel in remote and unstable environments.
Cutting-Edge Technology for Critical Missions
The new system integrates Garmin’s GPSMAP H1i Plus, a rugged handheld GPS device equipped with Iridium® satellite connectivity, ensuring reliable communication beyond cellular coverage. The device supports multimedia sharing, interactive maps, and two-way messaging, all accessible via a durable 3.5-inch touchscreen.
At the core of the ecosystem is IEC Telecom’s Traksat platform, which centralizes management for organizational deployment. Through Traksat, administrators can:
- Set up geofencing alerts to keep teams within designated safe zones.
- Monitor real-time location and status updates across multiple regions.
- Generate advanced reports and analytics for mission oversight.
- Scale deployment flexibly with post-paid billing and license control.
“IEC Telecom has served the humanitarian sector for over three decades, giving us deep insight into the operational challenges faced by aid organizations,” said Gwenael Loheac, President of Europe & West Africa at IEC Telecom Group. “This new tracking portfolio, powered by Garmin and managed via Traksat, delivers the visibility and coordination tools required to keep field teams safe while ensuring mission success.”
Supporting the Shift Toward Localized Aid
The launch aligns with the humanitarian sector’s growing localization trend, as funding cuts drive organizations to rely more heavily on local NGOs. The ability to monitor and support dispersed teams remotely is now essential to maintaining operational transparency, optimizing resource use, and ensuring safety amid limited international presence.
With its new tracking suite, IEC Telecom strengthens its role as a critical technology partner to humanitarian agencies worldwide — empowering them to operate securely, efficiently, and sustainably in the most challenging environments.
