du Partners with Microsoft to Enhance Call Center Operations with AI Solutions

du has partnered with Microsoft to enhance its call center operations using AI technologies. The collaboration will improve customer engagement, optimize operations, and ensure compliance with UAE data privacy regulations. AI-driven solutions like VoiceBots and real-time analytics will boost efficiency, customer satisfaction, and create new revenue opportunities for du.

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Entlaq Partners with Informa Markets to Launch Egypt’s Clean-Tech Landscape 2024 Report

Entlaq has partnered with Informa Markets to launch Egypt’s Clean-Tech Landscape 2024 report, aimed at positioning Egypt as a regional leader in clean technology. The report highlights growth opportunities in renewable energy, waste management, and green hydrogen, offering actionable recommendations to drive investment and innovation in the sector.

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Panel Discusses Tackling the “AI Divide” in Developing Countries at the World Economic Forum

At the World Economic Forum, experts discussed the “AI divide” in developing countries, emphasizing challenges such as limited energy, computing power, and talent. Deemah Al-Yahya stressed the need for collaboration between the public and private sectors to bridge the gap, while promoting access to emerging technologies through digital assets.

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