Sri Lanka is advancing its digital transformation to enhance competitiveness and revitalize the economy. The government has launched the “GovPay” initiative to digitize payments and reduce inefficiencies. With international support, Sri Lanka aims to achieve a $15 billion digital economy, investing in infrastructure and promoting innovation across sectors.
Absher, Saudi Arabia’s Ministry of Interior platform, processed over 430 million transactions in 2024, including ID renewals, passport services, residency permits, and vehicle-related operations. It also facilitated over 26 million transactions on its business portal, supporting digital transformation and enhancing government service delivery across the country.
Orange Jordan’s Hashem Data Center has earned the prestigious Tier III Design certification from the American Uptime Institute, solidifying the company’s leadership in data center operations. This achievement, along with the Marj Al-Hamam data center’s similar certification, underscores Orange Jordan’s commitment to quality, sustainability, and supporting digital transformation in Jordan.
Batelco has become an early adopter of eKey 2.0, enhancing Bahrain’s digital transformation by integrating biometric-based identity solutions into its services. This adoption simplifies customer onboarding and improves security, aligning with Bahrain’s vision for a digitally advanced economy and reinforcing Batelco’s commitment to innovation and service delivery.
Ooredoo has expanded its 5G network in Oman, focusing on improving customer experience, B2B solutions, and digital transformation. The company is investing in AI-driven customer service, sustainability, and fiber internet adoption, positioning itself as a key player in Oman’s digital future, with a strong emphasis on connectivity and growth.
Prime Minister Mostafa Madbouly reviewed Egypt’s digital transformation progress, highlighting efforts to deliver government services electronically and automate company licensing. Key initiatives include digitising services like traffic violation inquiries and launching the Unified Services Card in Port Said. The government is also improving digital infrastructure and automating business processes.
Muscat Governorate has been ranked in the Advanced Tier for digital transformation under the Tahawul programme, following the digitisation of 24 municipal services. This achievement highlights Muscat’s commitment to Oman Vision 2040 and sets a benchmark for smart governance, improving accessibility, transparency, and efficiency for residents and businesses.
Riyadh Air has partnered with IBM to integrate WatsonX and AI solutions into its operations. This collaboration aims to enhance guest and employee experiences, optimize flight operations, and set a new standard for aviation as part of Saudi Arabia’s Vision 2030. The airline aims to become the world’s first digital-native carrier.
Prime Minister Mostafa Madbouly emphasized Egypt’s commitment to national digital transformation, focusing on automating company registration and digitizing government services for improved access and efficiency. The government’s efforts include launching new e-services, implementing the Unified Services Card, and collaborating with various ministries to streamline business and social services.
Zain KSA has completed a cloud-based BSS/OSS transformation with Netcracker Technology, enhancing customer experiences, improving operational efficiencies, and supporting 5G services. The transformation reduces product development and activation times by 50%, aligning with Saudi Vision 2030 and digital transformation goals for a tech-enhanced quality of life in the Kingdom.
