At Web Summit Qatar 2025, Qatar Airways unveiled a series of innovative technologies designed to enhance passenger experiences. The airline showcased Sama’s AI Booking, Dream Destination – The Pulse, QVerse Multi-Sensory Experience, AI Menu, Privilege Club Collection, and Reward Seat Finder. These technologies aim to streamline the customer journey, from booking to travel, offering personalized and seamless services.
Qatar Airways Group CEO, Badr Mohammed Al-Meer, emphasized the airline’s commitment to innovation and technological advancements, highlighting its support for Qatar’s vision of becoming a hub for technological growth. The partnership with Web Summit Qatar further demonstrates Qatar Airways’ role in driving these ambitions forward.
Chief Commercial Officer Thierry Antinori stressed that Qatar Airways is increasingly leveraging digital AI tools to guide and engage passengers, ensuring an exceptional experience from the moment they access the mobile app or website. The airline’s digital advancements aim to improve every stage of the customer journey, offering convenience and excellence in service.
The Qatar Airways pavilion at Web Summit Qatar 2025 provides visitors with the opportunity to interact with these groundbreaking technologies, showcasing the airline’s leadership in integrating technology to enhance the future of air travel.
