The DASTAK Public Service Delivery Portal of Khyber Pakhtunkhwa has won the prestigious Winner Award at the Asia Pacific ICT Alliance (APICTA) Awards 2025, outperforming leading digital government solutions from 13 Asia-Pacific economies, including Australia, Chinese Taipei, Vietnam, Sri Lanka, Bangladesh, and Nepal. The award was presented in Taiwan under the Digital Government & Citizen Services category.
According to Dr. Akif Khan, Managing Director of the Khyber Pakhtunkhwa Information Technology Board (KPITB), the win is historically significant as it marks Pakistan’s first victory in this category in 14 years since the inception of the APICTA Awards in 2001. Designed and developed by KPITB, DASTAK is a citizen-centric digital platform that provides seamless online access to a wide range of government services, significantly improving service delivery and accessibility.
APICTA’s evaluation process involves a rigorous multi-jury assessment by global experts, measuring innovation depth, use of advanced technologies such as AI and automation, governance impact, transparency, scalability, security, and long-term sustainability. DASTAK scored strongly across all criteria, demonstrating measurable improvements in citizen access, reduced processing times, minimized corruption windows, and enhanced accountability.
Dr. Akif Khan credited the KPITB team for their dedication and innovation, noting that the award positions Khyber Pakhtunkhwa as a global benchmark in digital governance. The APICTA Awards, often described as the “Oscars of ICT,” recognize top-tier digital innovations that deliver transformative impact across the Asia-Pacific region.
