Morocco Signs Three Deals to Strengthen Digital Offshoring

Morocco signed three agreements in Rabat on January 27 aimed at reinforcing its digital offshoring ecosystem through enhanced skills training, improved territorial attractiveness, and the development of high value-added projects.

The agreements were concluded during a meeting focused on renewing Morocco’s national offshoring strategy. A key component is the rollout of a training incentive program designed to align workforce capabilities with the evolving needs of digital companies. The partnerships also support the creation of Tech Valleys Offshoring—specialized economic hubs that will integrate advanced technological infrastructure, shared services, and dedicated investment spaces for local and international firms.

These steps come as the global offshoring market undergoes rapid transformation driven by digital services, cloud computing, data expansion, and artificial intelligence. With emerging destinations increasing competition across Africa, Morocco is repositioning itself with a more structured offering centered on digital professions and higher value services.

Offshoring is already a major contributor to Morocco’s service exports. By the end of 2024, the sector employed nearly 148,500 people and generated 26.2 billion dirhams in export revenues.

Sector dynamics are also shifting. Traditional call centers are gradually declining, while IT services, engineering, and specialized digital roles are expanding. Authorities now aim to double the sector’s performance by 2030, targeting 270,000 jobs and nearly 40 billion dirhams in exports.

Through these agreements, Morocco seeks to strengthen the global competitiveness of its digital services offering, attract new technology investments, support qualified employment, and solidify its position as a regional digital services platform serving both European and African markets.